Concerns that the education system cannot adequately prepare students for life and work in the 21st Century have prompted people across the country to explore new ways of designing education. In several states, educators and policy makers are attempting to change the way we measure the effectiveness of education from an emphasis on traditional inputs, such as course credits earned and hours spent in class, to results or outcomes. The shift toward outcome-based education is analogous to the total quality movement in business and manufacturing. It reflects a belief that the best way for individuals and organizations to get where they’re going is first to determine where they are and where they want to be-then plan backwards to determine the best way to get from here to there.

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